Return Policy


Printrix takes great pride in providing the best service to our customers. Each item is handled carefully and our team is only human. However, if there is an occurrence of any defect, do email us at with the information below:

  • Photos of the defect or damaged goods from several angles with the damaged packaging
  • Your full name and order details
  • Complete description of the damaged goods.

IMPORTANT: If any Printrix product(s) that you received has a defect, we will not refund your purchase in exchange for cash. We will however reprint your item and bear the delivery fee. Printrix is not responsible for any spelling, typographical or grammatical errors, dark images, poor image quality from low resolution images, order quantity or other ordering errors. Please be sure to preview your designs carefully before placing your order.



What Printrix Does?

Printrix is the place to go to get one of a kind customized gifts for any occasion. With our easy design tools and a wide variety of products to choose from you can design and order your gifts from the comfort of your home or office. Our... Read more ยป

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